Engineering Design Review sessions are an essential part of the product development process. The primary goal of these sessions is to understand the progress on the product, identify issues that’re...

In my last post, I discussed the potential of chatbots in enterprise software. My observation with several feature-rich enterprise software is that most users barely use a small percentage of...

In my last post, I attempted to answer the question, 'Is user experience important for software in the enterprise?'. I'm a firm believer in the impact of software usability in...

Have you ever wondered why we tolerate (albeit, grudgingly) the look-and-feel of software at work, while we demand the highest level of intuitiveness and ease-of-use from apps that we use...